The Chapman Auto Repair of Orange warranty does not apply to routine scheduled maintenance items or consumable items like brake pads or clutch plates. This warranty is not transferable if the vehicle changes ownership. This warranty does not cover used or customer supplied parts. You must maintain your vehicle according to manufacturer’s maintenance schedule. Any abuse of misuse of your vehicle including but not limited to: off-roading, racing, driving with any warning light on the dash, running the vehicle with temperature gauge beyond the half way point, driving the vehicle with any gauges outside of the “normal” range (see your owner’s manual), running the vehicle while ignoring any symptoms or problems, warranty will be voided if any parts not related to those replaced by us fail and cause the original repair to fail. In the event that an automobile mechanical service rendered fails to perform to your satisfaction the vehicle must be returned to our facility and cannot exceed the amount charged for the original invoice. The same service as covered by the original invoice will be rendered to the degree necessary to correct faulty performance, unless a) we told the customer about vehicle problems and the customer declined those aforementioned problems or the invoice is noted to show that the customer declined to authorize certain specified labor, parts, or materials as required for satisfactory performance. Additional charges for labor, parts, or materials will only occur in cases where new labor, parts, or materials might be authorized over and above those specified on the original invoice. Warranty service must be performed at Chapman Auto Repair of Orange. We do not reimburse for parts or service performed at any other repair facility or if you do the repairs yourself. If there are any questions or concerns regarding our warranty policy which is not explained or handled to your complete satisfaction by Chapman Auto Repair of Orange. Please contact us directly at 714-633-1800.
LIFETIME WARRANTY Parts & Labor
Brake Power Booster, Fuel Pumps (non tank mounted), Thermostats, Gaskets (not head gaskets) , Electrical Components, Wiper Motors, Exhaust (including muffler & all pipes), Master Cylinder (brake & clutch), Ignition / Emission Parts, , Blower Motors, Air Conditioning Components (including compressor), Alternators & Starters, Water Pumps that do not have to be removed removing the timing cover.
36 MONTHS / 36,000 MILES Parts & Labor
Drive Axles, Steering & Suspension, Shocks & Struts, Bulbs, Clutches, Air Conditioning Evacuation & Recharge, window motors and regulators
24 MONTHS / 24,000 MILES Parts & Labor
Heater Cores, timing belts, and water pumps that can only be removed by replacing a timing belt, head gaskets (not damaged by overheating)
Engine Maintenance: Belts & Hoses, Transmission Maintenance flush*, Power Steering Maintenance flush*, Cooling System Maintenance flush*, Brake System Maintenance flush*, Differential Maintenance flush*, Transfer Case Maintenance flush*, New Transmissions, New Engine.
Catalytic coverters. All vehicle computers.
12 MONTHS / 12,000 MILES Parts & Labor
Brake Rotors & Drums, Brake Pads / Shoes (front or rear).
Customers own parts or used parts. Exhaust components damaged by failed emissions systems. Parts not replaced by us that are damaged in the course of an authorized repair.
Coverage is for component failure due to defects in material and/or workmanship. Failure due to misuse, neglect or modifications are excluded.
Note*: (covers replacement due to defect in material & workmanship. Does not cover replacement part as a part of manufacturer recommended maintenance.)
I hereby authorize the above repair work to be done along with the necessary material and hereby grant you and/or your employee’s permission to operate the vehicle described for testing and/or inspection. Express mechanic’s lien is hereby acknowledged on above vehicle to secure the amount of repairs thereto. SMOG: I understand that I can have emission service and/or adjustments done elsewhere. I hereby waive this right. STORAGE FEE: I understand that a storage fee of $60 per day will be applied to vehicles left beyond 48 hours past completion. TEARDOWN ESTIMATE: I understand that my vehicle will be reassembled within 4 days of the date shown above if I choose not to authorize the service recommended. All Parts removed will be discarded unless instructed otherwise: Save all Parts____. NOT RESPONSIBLE FOR LOSS OR DAMAGE TO CARS OR ARTICLES LEFT IN CARS IN CASE OF FIRE, THEFT OR ANY OTHER CAUSE. Your employees have permission to drive this vehicle on streets for testing Parts & labor have a lifetime warranty unless otherwise stated in this lifetime warranty document.. All warranties will be voided due to neglect of vehicle warning lights that will cause overheating and/or any other system or parts failure &/or overheating due to parts and or labor that have not been worked on by us or if recommended repairs were declined by you.
Chapman Auto Repair of Orange Lifetime Warranty Terms
It’s our pleasure to provide you with an Enterprise loaner vehicle. This vehicle is yours to use for either 74 hours from the time you pick it up to the time you return it or 4 hours from the time you are notified that your vehicle is ready for pickup, whichever is shorter. We do not pay for your loaner car during parts delays, time waiting for authorization from you (2 hour grace period), funds acquisition for your repair or any other delays. Any vehicle not returned on time will incurred a charge to your credit card. You must be over 21 to drive the vehicle and you’re the only authorized driver on the vehicle. You are responsible for you own insurance, gasoline, lost rental key, upgraded vehicles above and beyond the daily rental fee that we pay. You are signing a rental contract with Enterprise Rent-a-car Inc, all rules and regulations with regards their contract are between them and you. We are held harmless for any incidents that occur from the time they pick you up to the time they drop you off back at our shop.
807 West Chapman Avenue Orange, CA 92868